FAQ & Info

Below are some frequently asked questions and their answers. If you have any other queries or qustions, please send us an email at contactus@piggytails.com.au and we will endeavour to contact you as soon as possible.

Click on the link for the answers to the questions.

Questions about buying cloth nappies

• What should I buy?
• Top Tips for buying cloth
• Why should I buy cloth?

Questions about cloth nappies in general

• What is an AIO?
• What is an AI2?
• What is a SIO?
• What is a Hybrid Nappy?
• What is a Pocket Nappy?
• What are the differnt types of cloth nappies?
• Should I use nappy liners? 
• Velcro v Snap closes.  Which one is better?
• Sized v One Size Nappies.  Which one is better?
• How long can I expect my cloth nappies to last?
• Nappy Rash - how do you treat it with cloth nappies?

Questions about caring for and washing cloth nappies

• Washing nappies for the first time. What am I supposed to do again?
• Washing: what should I do? (general care instructions)
• What is strip washing and what do I have to do?
• Caring for wool soakers - what do I have to do?
• Treating Mould on Nappies - what should I do?
• My nappies smell like wee - how do I get rid of the smell?
• Do you have any sneaky tips for using and caring for cloth nappies?
• My nappies stink after I wash them.  Do I have hard water issues?

Other Questions

• How do you use cloth nappies at night?
• How do I use cloth nappies as swimming nappies?

Website Questions

• How long will my order take to get to me?
• Can I order nappies that are not in stock?
• Help! I dont know what I want. Can you put a custom package of nappies together for me?
• What are my payment options?
• Do you offer Layby?
• How do I set up a Gift Registry?
• How do I use my Gift Certificate?
• Do you have a Rewards Program?